Today's workforce creates new challenges for managers. Imagine a manager who has been with the company since graduation.  They hire new employees locally. Expectations on both sides are predictable and reliable.  The manager never really noticed they always hired people 'like us.'  Retention was good.  Lately, things are different. Applicants may not be born and raised locally--or even Canada. 'They' are different.  Misunderstandings seem to be more common.  Newcomers don't seem to 'fit.' … [Read more...]